Issue:


Clips are just a black screen.


Solution:


Some recorders and overlays can stop Medal from being able to record your gameplay.

Make sure these programs are not running while using Medal:

  • MSI Afterburner
    • For MSI Afterburner, go into Monitoring and turn off 'Show in On-Screen Display. Then relaunch your game.
  • Overwolfs Teamspeak Overlay
    • This overlay has been confirmed as a problematic program running alongside Medal
  • Razer Cortex
    • This has also been confirmed as a problematic program
  • Nvidia Shadowplay
  • GIF Your Game
  • OBS
  • AMD Relive
  • XSplit

If you experiencing issues with black clips after following the guide above, please send us your Medal Logs and Repair Medal.