Every time you launch Medal, Medal will monitor all it's recording activities and log them in text files.
If you ever come across an issue taking clips or recording videos, the Medal support team will ask for these logs so they, along with our developers can look into your issue further.
If you are concerned about storage space, file sizes can range from a couple hundred KB to a couple of MB depending on how long you have Medal running for that day.If you want to clear out the log files on a regular basis, you can locate these files in Documents/Medal. We recommend keeping at least 1 months worth of logs in case you run into any issues.
If you have any recording issues with Medal, please reach out to the Support team before sending your logs.
Sending Logs
Medal has built a function that will send your logs straight to the team.
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What do the colours mean?
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