When the Medal app fails to save app data to disk, it could be one of a few things. You can try each step out one by one and see if any of them solve your issue.
Medal running more than once
Sometimes Medal can be running more than once on your computer, which can happen if you have multiple people using the same machine on different Windows users.
For Multiple Windows Users
For stuck background processes
If you’re the only person using Medal, you may have some background processes that got stuck along the way.
Run Medal as Administrator
|Go to your Desktop and find the Medal application. You will want to right-click and select Run as administrator.
Medal doesn’t have access
If none of the above solutions work for you, please create a ticket and we will help you resolve it as soon as we can.