Comcast / Xfinity

We have narrowed down the majority of upload issues to Comcast / xfinity internet.
It appears there is a new feature they have called "Advanced Security" and it has a ton of bugs and is causing issues for people, so it has been recommended in some cases to just disable it.
Here is a guide on Advanced Security for Xfinity: https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security 


If you are not on Comcast / Xfinity internet and you are having issues with uploads, please try the solutions below


System Clock

This is the one thing that you can try to fix - if you are unable to upload.
Image from Gyazo


1. Right-click on your system time and select Adjust date/time
Image from Gyazo


2. This is the screen you should see. Even if the date and time are accurate, you'll need to set the time and time zone automatically.
Image from Gyazo


3. Set time automatically switch to on

Image from Gyazo


4. Set time zone automatically switch to on


Image from Gyazo


5. Your time should now be set.
Image from Gyazo


6. You may need to restart Medal for this to take effect.


Repair

How to Repair Medal


If these solutions do not work for you, please Send us a Ticket