Upload issues can be annoying, especially when you really want to show your friends some of your cool clips that you just captured.
We've listed a few methods that you can try to fix any upload issues you may have.
TABLE OF CONTENTS
If your PC's clock is not synced with the rest of the world, this can cause issues with servers your PC is trying to communicate with. In general, servers prefer if your PCs clock is in sync otherwise they may not be able to handle your requests because they think you are in the past or future!
Check your Internet Connection
If you have a slow or unstable network, Medal may think you are offline. While we do not currently have any indicators to notify you if Medal thinks you are offline, there is a way you can check.
|If you are unsure, please contact support!|
How can I fix these errors?
Depending on which error you are getting, there are different methods for each
|ERR_NETWORK_ACCESS_DENIED||This error means that something is blocking Medal from connecting to the Internet. Check any anti-virus and firewalls you may have installed|
|ERR_NETWORK_CHANGED||This error means that your network changed some information (EG Your IP address) and Medal is trying to reconnect. Restarting Medal may help here|
|ERR_NETWORK_DISCONNECTED||This error means that Medal cannot detect any internet from your current network. Check your internet connectivity on your system|
Sometimes, a repair is all it takes!
Click here to learn how to Repair Medal
If these solutions do not work for you, please contact us!