General

Contact Us
Need help? Please contact us by Ticket, Discord, or Twitter. Many of our most common solutions can be found in our Knowledge Base.   You can find our...
Fri, 8 Jan, 2021 at 11:12 AM
Plays.tv Redirect Information
Back in December 2019, Plays TV closed its doors. Medal TV purchased the plays.tv domain from the old Plays TV team. We did our best to try to recover any ...
Sun, 5 Sep, 2021 at 11:46 AM
Trends FAQ
#1 Where are Medal Trends coming from? When you use Medal, we automatically set your status to what game you are playing. We use these trends to create...
Sun, 5 Sep, 2021 at 11:46 AM
How do I become a Medal Partner?
We are no longer accepting partner applications at this time. We will make an announcement on our socials and Discord when the partner program has been open...
Fri, 8 Jan, 2021 at 5:34 AM
Making an Account with Medal
When you first load Medal, you will be introduced with 8 options to sign up with. The Social Accounts Medal currently supports for sign up: Disco...
Sun, 5 Sep, 2021 at 11:53 AM
How to set up MedalBot for Discord Clip Sharing
Before starting this guide, please note that you will need to be the Server Owner to configure MedalBot for sharing. Having an Administrator Role will not a...
Sat, 28 Nov, 2020 at 8:24 PM
Author Watermarks on Medal
As a creator, you can enable author watermarks on clips. Watermarks are there for 2 reasons: 1) Protect content from our creators from being copied all ...
Sun, 26 Sep, 2021 at 8:25 AM
How do I delete my Medal account?
We are sad that you want to delete your account :( We would recommend keeping your account in order to hold onto your username. Medal cannot guarantee that...
Sat, 25 Sep, 2021 at 10:29 AM
Mobile Number Verification
In order to upload clips that were not taken on Medal, you will need to verify your account with a mobile number. TABLE OF CONTENTS Desktop Mobile ...
Thu, 24 Jun, 2021 at 9:59 AM
Mac Installation and Permission
Installation  Step 1. You can download Medal at https://mac.medal.tv Step 2. Run the installer and Drag Medal to Application You should be able ...
Sat, 25 Sep, 2021 at 7:54 PM