Medal Premium is here! We are excited to offer additional features for our premium Medal users!
TABLE OF CONTENTS
General Questions
What is Medal Premium?
You've asked, and we listened! We are so excited to announce the release of Medal Premium! Medal Premium is a subscription within Medal that will give you access to advanced features across all Medal platforms. What features you may ask? Well, let's have a look!
Note: You keep the Founding Supporter Badge forever by subscribing at least one month.
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How do I sign up for Medal Premium?
You can sign up for Medal Premium on Desktop, Web and Mobile Devices! You can follow the steps below to sign up for Medal Premium.
Desktop & Web
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iOS
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Android
Coming Soon!!
Can I test the new Premium features?
Of course! All Medal Gold subscriptions begin with a 7 day free trial. If you decide you don’t want to continue, simply click cancel from your settings page within the 7 days and you will not be charged. You can find the trial button under Settings > Account > Billing.
After starting a trial, you will not be able to start another trial in the future.
Why was I charged for a trial?
When starting a trial, we issue a test charge to make sure your payment method is valid. This transaction is refunded once completed. Create a customer support ticket if this charge doesn’t refund, or if you have other billing issues.
Why can't I start a trial?
You are only eligible for one trial per Medal account. If you haven't had a Premium trial before but are still having issues starting, please create a customer support ticket so we can take a look!
How can I cancel my Premium Subscription?
You can cancel your subscription at any time. When you cancel, you will have your premium status for the remainder of the pay period and your subscription will not renew. You can find the option to cancel your membership under Settings > Account > Billing.
How do I get access to Gif Your Game Diamond?
Gif Your Game is the only recording tool on earth to offer cloud-based game recording. Zero performance impact and everything is rendered on our high end gaming hardware. No editing, perfect quality clips every time with a single press. Works with Rocket League and League of Legends.
If you're a Medal Gold Subscriber you will get instructions emailed to you for signing up for your GYG Diamond account. Check out more about GYG Diamond here!
If you are having an issue with the product, account, or billing, please submit a ticket here for assistance. Active premium users have access to priority chat for assistance.