If your experiencing an issue with your Medal on Android not recording properly or the Medal record button disappearing, follow the steps below until the team is able to find a workaround.


Follow the steps to enable your Xiaomi / Redmi devices to work with Medal: 

  1. Go to your app drawer
  2. Long press on the Medal icon
  3. Go to App Info
  4. Force Stop Medal
  5. Toggle on the permission Display pop-up windows while running in the background
  6. Open the Medal app. This will automatically launch the recorder. You should see the recorder open in notifications
  7. Tab back to your game and you should see the system prompt that ∞ Medal will start capturing everything that's displayed on your screen
  8. Tap Start now