Contact Us

Modified on Wed, 15 May 2024 at 07:00 PM

Need help? Please contact us by TicketDiscord, or Twitter.

Many of our most common solutions can be found in our Knowledge Base.  

Support by Ticket:

If none of the solutions above helped resolve your issue, please open a ticket on the same page here or by Clicking Here 

Please fill out the form and add as much information as possible, this will help us diagnose and resolve your issue. (Please note: you should receive a response within 24 - 48 hours.)

Support by Discord

Join our discord here:

After joining please, visit our #rules-and-links for server rules and visit #choose-roles to gain access to support channels: 

Our main channel for Discord support is the #i-need-help channel, you can create a ticket in here and one of our support representatives will get back to your shortly!

We also have the #community-support channel, where users around the platform can help each other out with questions or issues you are experiencing on the app. 

Support on Twitter

 @MedalTVSupportPlease contact us via Direct Message or @MedalTVSupport with your questions. 

Follow us on Social Media to see what we're up too!

Press Inquiries:

If you have any press related questions or have specific business inquiries, please email: 

Approved Media Assets here:

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