In order to upload clips that were not taken on Medal, you will need to verify your account with a mobile number.


TABLE OF CONTENTS


Desktop

  • Go to Settings > Account, scroll down to to Privacy¬†section and select Verify Account
  • Select your country and enter your mobile number. Once entered, click Send me a code
    • You can use the search bar to locate your country quickly
  • You will receive a verification code as a text message. Once you receive your code, enter your code on the next screen.
  • Once your code has been verified, you will now able to upload videos not captured through Medal!

Mobile

  • When you try to upload a clip from your Camera Roll, you will be prompted to verify your account
  • Select your country and enter your mobile number. Once entered, tap Continue
  • You will receive a verification code as a text message. Once you receive your code, enter your code on the next screen and tap Continue
  • Once your code has been verified, you will see a notification saying Verification complete!¬†and you are now able to upload videos from your Camera roll!