If you are experiencing issues with Medals Overlay not appearing In-Game, try these solutions:

Windows Vista/7:

Enable Window Aero:

Windows Aero is what allows notifications and overlays to have transparency. If this is disabled, Medals overlays will not work, but you will still be able to clip your game play.

Windows Aero is usually enabled by default, but changing Windows Theme can disable this. You can re-enable Aero following these steps:

1. Right click on an empty space on your desktop and select Personalize

2. Click the Window Color link below the theme

3. Select the Enable Transparency check box so there is a check mark in the box and then select Save Changes

If enabling transparency did not help, you can try Repairing the Medal Application.

Windows 10:

We are aware of issues with the Overlay not appearing on Windows 10 which affect a small amount of users.

If you are experiencing this, try Repairing the Medal Application. 

Solutions Not Working:

If the above solutions did not work, send us a Support Ticket