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Posted 27 days ago by Emma Olofsson
Okay so i have an old account called MxcFrag and when i try to press forgot password and i use my user it says i dont have email connecet with email and i wonder if theres anyway i could get the acccont back.
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Amanda P posted 14 days ago Admin Best Answer
You will need to make a ticket and select Account > Forgot Login Info, once we can verify ownership, we can manually set an email: https://support.medal.tv/support/tickets/new
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Amanda P posted 14 days ago Admin Answer
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Okay so i have an old account called MxcFrag and when i try to press forgot password and i use my user it says i dont have email connecet with email and i wonder if theres anyway i could get the acccont back.
0 Votes
Amanda P posted 14 days ago Admin Best Answer
You will need to make a ticket and select Account > Forgot Login Info, once we can verify ownership, we can manually set an email: https://support.medal.tv/support/tickets/new
0 Votes
1 Comments
Amanda P posted 14 days ago Admin Answer
You will need to make a ticket and select Account > Forgot Login Info, once we can verify ownership, we can manually set an email: https://support.medal.tv/support/tickets/new
0 Votes
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