I have this exact same issue others are having. I have tried uninstalling and reinstalling Medal and the issue persists. In the Medal homepage, I cannot scroll nor get rid of the big banner ad stating "Level up your gaming with Medal Premium!". The entire top half of the Medal App GUI is unusable because this pop up blocks everything else up there. Even when full screening, minimizing the window, everything, I am unable to access the quest feature.
My Medal username is dark_ballistic
Please help me fix this issue and get my free ram boost. Thank you!
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Amanda P posted
15 days ago
AdminBest Answer
Make sure you are on the latest version of Medal or the quests won't appear.
Can you try repairing Medal and see if that helps?
Click on the "?" icon to get to Help & Support Click on Start Repair and wait for Medal to redownload.
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Amanda Pposted
15 days ago
AdminAnswer
Make sure you are on the latest version of Medal or the quests won't appear.
Can you try repairing Medal and see if that helps?
Click on the "?" icon to get to Help & Support Click on Start Repair and wait for Medal to redownload.
0 Votes
Lee Bposted
about 2 months ago
Admin
You may need to create a ticket for this for us to investigate. Provide us with screenshots and logs.
I have this exact same issue others are having. I have tried uninstalling and reinstalling Medal and the issue persists. In the Medal homepage, I cannot scroll nor get rid of the big banner ad stating "Level up your gaming with Medal Premium!". The entire top half of the Medal App GUI is unusable because this pop up blocks everything else up there. Even when full screening, minimizing the window, everything, I am unable to access the quest feature.
My Medal username is dark_ballistic
Please help me fix this issue and get my free ram boost. Thank you!
0 Votes
Amanda P posted 15 days ago Admin Best Answer
Make sure you are on the latest version of Medal or the quests won't appear.
Can you try repairing Medal and see if that helps?
Click on the "?" icon to get to Help & Support
Click on Start Repair and wait for Medal to redownload.
0 Votes
2 Comments
Amanda P posted 15 days ago Admin Answer
Make sure you are on the latest version of Medal or the quests won't appear.
Can you try repairing Medal and see if that helps?
Click on the "?" icon to get to Help & Support
Click on Start Repair and wait for Medal to redownload.
0 Votes
Lee B posted about 2 months ago Admin
You may need to create a ticket for this for us to investigate. Provide us with screenshots and logs.
0 Votes
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