Aternos free ram boost GUI no pop up issue

Posted 3 months ago by Ayush Adiga

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Ayush Adiga

I have this exact same issue others are having. I have tried uninstalling and reinstalling Medal and the issue persists. In the Medal homepage, I cannot scroll nor get rid of the big banner ad stating "Level up your gaming with Medal Premium!". The entire top half of the Medal App GUI is unusable because this pop up blocks everything else up there. Even when full screening, minimizing the window, everything, I am unable to access the quest feature.


 My Medal username is dark_ballistic

Please help me fix this issue and get my free ram boost. Thank you!

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Amanda P

Amanda P posted 15 days ago Admin Best Answer

Make sure you are on the latest version of Medal or the quests won't appear.

Can you try repairing Medal and see if that helps?

Click on the "?" icon to get to Help & Support
Click on Start Repair and wait for Medal to redownload.
 

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Amanda P

Amanda P posted 15 days ago Admin Answer

Make sure you are on the latest version of Medal or the quests won't appear.

Can you try repairing Medal and see if that helps?

Click on the "?" icon to get to Help & Support
Click on Start Repair and wait for Medal to redownload.
 

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Lee B

Lee B posted about 2 months ago Admin

You may need to create a ticket for this for us to investigate. Provide us with screenshots and logs. 

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