hello, I'm having a problem installing Medal. I watched 2 videos to reinstall it but I can't do it. Can you help me?
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Lee Bposted
27 days ago
Admin
Do you encounter any errors? If so, please restart your computer and try reinstalling again. If it's still the same, You may need to purge Medal for a clean installation. It seems that Medal may have some files that are not working properly: It is very important to follow these instructions on the article or video. Once you purge the app, restart your PC, and then install the app again!
hello, I'm having a problem installing Medal. I watched 2 videos to reinstall it but I can't do it. Can you help me?
0 Votes
1 Comments
Lee B posted 27 days ago Admin
Do you encounter any errors? If so, please restart your computer and try reinstalling again. If it's still the same, You may need to purge Medal for a clean installation. It seems that Medal may have some files that are not working properly: It is very important to follow these instructions on the article or video. Once you purge the app, restart your PC, and then install the app again!
You can watch this video for instructions: https://www.youtube.com/watch?v=Yqehy5NK5Jg
Or you can follow this article: https://support.medal.tv/en/support/solutions/articles/48000922105-how-to-purge-medal-for-a-clean-installation
Please make sure to restart your computer before trying to re-install.
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