I can't pick up the minecraft reward

Posted 18 days ago by Тимур Галеев

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Тимур Галеев

I did everything right, I don't give out a reward

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Washington Neto

Washington Neto posted 18 days ago Admin Best Answer

There is a cooldown for claiming this reward on the same network. If someone else took this reward on their account while using the same internet network you use, the protection might have been triggered.


We recommend waiting about 24 hours to check again. If that does not help, we recommend creating a Ticket instead! https://support.medal.tv/support/tickets/new

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Washington Neto

Washington Neto posted 18 days ago Admin Answer

There is a cooldown for claiming this reward on the same network. If someone else took this reward on their account while using the same internet network you use, the protection might have been triggered.


We recommend waiting about 24 hours to check again. If that does not help, we recommend creating a Ticket instead! https://support.medal.tv/support/tickets/new

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